Patagonia Reviews

Patagonia.com accepts several payment methods. Customers can use Visa, Mastercard, American Express, Discover Card, Diners Club, and JCB. In addition to these credit cards, Apple Pay is also accepted. When placing an order with the Customer Service team, customers will receive a secure Adyen link for payment. This link only accepts the aforementioned credit cards or Apple Pay. Furthermore, a Patagonia Gift card, Merchandise Credit, or Worn Wear credit can be applied to the order. These can be entered at checkout in the Order Summary or in the payment section above the credit card information. It's recommended to copy and paste the card number to avoid any typos. Multiple shipments will result in separate charges that add up to the order total. If any part of the order is unfulfillable or out of stock, customers will not be charged and remaining pending charges will drop off.

Patagonia.com offers a wide range of outdoor clothing and gear. The prices vary depending on the product and season. For instance, the Lightweight Synchilla® Snap-T® Pullover for both men and women is priced at $68.99, down from its original price of $139. The Men's Lined Isthmus Hoody is available for $113.99, reduced from $229. Women's items such as the Recycled Cashmere Cardigan and the Off Slope Jacket are priced at $133.99 and $183.99 respectively, down from $269 and $369. For kids, the Synchilla® Jacket is available for $48.99, down from $99. These prices are part of Patagonia's web specials, which offer discounted prices on clothing and gear from previous seasons. It's worth noting that the average Patagonia jacket can cost upwards of $300, and even hats and other accessories retail for around $30-$50. Despite the high price point, many believe that Patagonia products, especially jackets, are worth the investment due to their quality and durability.

Patagonia is known for its outdoor clothing and gear for activities like climbing, surfing, skiing and snowboarding, fly fishing, and trail running. Some of the popular products include the Down Sweater Insulation, Capilene® Cool Tech Tees, Baggies™ Shorts, Better Sweater® Fleece, and the Nano Puff® Insulation. The Best Sellers include the M's Lightweight Synchilla® Snap-T® Pullover, W's Nano Puff® Jacket, M's Torrentshell 3L Rain Jacket, and M's Better Sweater® Jacket. Patagonia also offers Free Shipping over $99 and donates 1% every day to the Planet®. The Exclusives include the Macro Puff Quilt and Men's Stretch Thermal Pants. The New Arrivals include Nano Puff Jackets made in collaboration with PrimaLoft and use 100-percent recycled polyester insulation. All these products are backed by Patagonia's Ironclad Guarantee.

Patagonia's return policy allows customers to return anything that was purchased from Patagonia, including new and sale items. Although there is no set time limit, they ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached. Returns received more than one year after the purchase date may be refunded with a Patagonia merchandise credit. Patagonia stores are happy to accept returns or help with an exchange. To begin the online return process, visit their Returns page. You will need your order number and email to begin the online return process. If you have your order number, they recommend using their $6.00 printable return shipping label, which includes tracking and insurance for your package. The $6.00 shipping label cost will be deducted from your refund or merchandise credit.

As for Patagonia's shipping policy, orders are packed and shipped within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. Transit time is measured in business days which are Monday through Friday (excluding holidays). They offer free Ground shipping (up to 10 business days) for all US addresses for orders amounting to $99.00+ (before tax). For orders less than $99.00, they offer Standard Shipping (up to 8 business days) with varying costs depending on the order amount. They also offer 2-Day Delivery and Next-Day Delivery with varying costs depending on the order amount. They also offer international shipping with varying costs depending on the region. The shipping cost varies with each shipping destination and shipping method. Duties, taxes and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient. These fees will be due at the time of delivery and are non-refundable.

Orders on Patagonia.com are packed and shipped within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. Transit time is measured in business days which are Monday through Friday (excluding holidays). Here are the shipping options:

• Free Ground Shipping: Up to 10 business days, free for orders of $99.00+ (before tax).
• Standard Shipping: Up to 8 business days, costs vary based on order amount.
• 2-Day Delivery: 2 business days, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
• Next-Day Delivery: 1 business day, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
• Saturday Delivery: Available upon request, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
• International Shipping: Ships in 1-2 business days, costs vary based on region.

Please note that weather, shipping holidays, peak shipping seasons, and incorrect billing/shipping information can delay the arrival of your order. Faster shipping options are available during checkout. For full details and transit times, please refer to the Shipping Information page on Patagonia.com.

Patagonia.com welcomes returns of both new and sale items. Although there is no set time limit for returns, it is requested that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached. Returns received more than one year after the purchase date may be refunded with a Patagonia merchandise credit. Patagonia stores are happy to accept returns or help with an exchange. To begin the online return process, you will need your order number and email. If you have your order number, a $6.00 printable return shipping label, which includes tracking and insurance for your package, is recommended. The $6.00 shipping label cost will be deducted from your refund or merchandise credit. If you don’t have your order number, please use the Return Form and ship your package with a carrier that provides tracking and insurance. Authorized dealers that appear in black on the Store Locator will not be able to process your return unless you purchased the item from them originally. Returns on behalf of authorized dealers are always accepted. You will be issued a Patagonia merchandise credit for the last known sale price. If you can provide a receipt or other proof of purchase, a refund in the form of a merchandise credit will be issued. Most gift returns can be initiated online. Customers are free to return anything bought from Patagonia in 2024, including new and discounted items. Products should always be returned in new condition, with tags attached.

Yes, PayPal is accepted as a payment method on Patagonia.com. At checkout, customers can use PayPal, along with other payment options such as Visa, Mastercard, American Express, Discover Card, Diners Club, JCB, Venmo, or Apple Pay. Patagonia Gift cards, Merchandise Credit, or Worn Wear credit can also be applied to orders. Please note that this information is subject to change and it's always a good idea to check the latest payment information on the Patagonia website.