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Patagonia Reviews

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Overall Rating

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7 Reviews
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About Patagonia

Patagonia.com is a platform that offers a wide range of outdoor clothing and gear. The products are designed for silent sports such as climbing, surfing, skiing and snowboarding, fly fishing, and trail running. The company is committed to producing the highest quality products, with a focus on durability and functionality. One of their notable products is the Baggies™ Shorts, which have been made pretty much the same since 1983 due to their durability and versatility. They also offer the Houdini® Jacket, which is designed to be lightweight and easily packable. In addition to clothing and gear, Patagonia.com provides services such as product care, repair, and exchanges. They back everything they make with their Ironclad Guarantee, offering hassle-free returns or repairs for any item that isn't working for the customer. The company also encourages customers to do DIY care and repair on their Patagonia gear, providing guidance on how to do so. This commitment to quality and service reflects Patagonia's dedication to their customers and the environment. They even donate 1% of their sales to the preservation and restoration of the natural environment as part of the 1% for the Planet® initiative.

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Patagonia Customer Reviews (7)

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Nadine Kuefer
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Feb 15, 2023
Rose McEwan
Rose McEwan
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Feb 15, 2023
Sam Hayes
Sam Hayes
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Feb 13, 2023
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Amaury Robert
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Feb 13, 2023
Berta Michael
Berta Michael
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Feb 12, 2023
Jennifer Sim
Jennifer Sim
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Feb 11, 2023
Katja Schiffer
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Feb 10, 2023

Patagonia Customer’s Q&A

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Patagonia Features and Benefits

Patagonia.com is a well-known platform for outdoor clothing and gear. Here are some key features and benefits:

  • High-Quality Products: Patagonia offers high-quality, durable products designed to last. Every item is designed with outdoor adventures in mind.
  • Innovation: The company is known for its innovative products that can withstand extreme conditions and provide comfort and functionality.
  • Sustainability: Patagonia promotes a culture of sustainability and longevity, encouraging consumers to make thoughtful purchasing decisions. Their ideal is to make products that give back to the Earth as much as they take.
  • Free Repairs: Patagonia provides free repairs for its clothing items, extending the lifespan of their products and contributing to a more sustainable approach to consumption.
  • Environmentalism: Patagonia is deeply committed to environmentalism and making a positive impact. They work to reduce their impact, share solutions, and embrace regenerative practices.
  • Social Responsibility: As a certified B-Corporation, Patagonia prioritizes social and environmental responsibility. They donate a portion of their revenue to charitable causes and share their environmental impact data.

These features and benefits make Patagonia.com a popular choice for consumers seeking high-quality, sustainable outdoor apparel and gear.

About Patagonia.com Prices and Cost?

Patagonia.com offers a wide range of outdoor clothing and gear. The prices vary depending on the product and season. For instance, the Lightweight Synchilla® Snap-T® Pullover for both men and women is priced at $68.99, down from its original price of $139. The Men's Lined Isthmus Hoody is available for $113.99, reduced from $229. Women's items such as the Recycled Cashmere Cardigan and the Off Slope Jacket are priced at $133.99 and $183.99 respectively, down from $269 and $369. For kids, the Synchilla® Jacket is available for $48.99, down from $99. These prices are part of Patagonia's web specials, which offer discounted prices on clothing and gear from previous seasons. It's worth noting that the average Patagonia jacket can cost upwards of $300, and even hats and other accessories retail for around $30-$50. Despite the high price point, many believe that Patagonia products, especially jackets, are worth the investment due to their quality and durability.

About Patagonia.com Payment Method?

Patagonia.com accepts several payment methods. Customers can use Visa, Mastercard, American Express, Discover Card, Diners Club, and JCB. In addition to these credit cards, Apple Pay is also accepted. When placing an order with the Customer Service team, customers will receive a secure Adyen link for payment. This link only accepts the aforementioned credit cards or Apple Pay. Furthermore, a Patagonia Gift card, Merchandise Credit, or Worn Wear credit can be applied to the order. These can be entered at checkout in the Order Summary or in the payment section above the credit card information. It's recommended to copy and paste the card number to avoid any typos. Multiple shipments will result in separate charges that add up to the order total. If any part of the order is unfulfillable or out of stock, customers will not be charged and remaining pending charges will drop off.

Patagonia FAQs

FAQ

Patagonia Alternatives

Here are the top 10 alternatives to Patagonia:

  1. Arc’teryx: A Canadian company known for its high-quality outdoor gear and clothing. They offer a wide selection of well-made, technical outerwear designed to keep you warm in harsh conditions.

  2. The North Face: Founded in San Francisco in 1953, The North Face has grown into one of the most popular brands for outdoor enthusiasts. They offer a wide range of high-quality products designed with outdoor activities in mind.

  3. Eddie Bauer: Founded by an avid outdoorsman, Eddie Bauer offers a wide range of high-quality mountain wear and accessories.

  4. L.L. Bean: Founded by Leon Leonwood Bean in 1912, L.L. Bean offers a wide range of fashion-friendly outdoor clothing and gear.

  5. Mammut: A Swiss outdoor gear brand known for high-quality specialty gear. They make clothing and accessories for hiking, skiing, mountaineering, and climbing.

  6. Marmot: A US company popular for excellent outdoor recreation gear. They’re very popular for their excellent jackets, hoodies, tents, and sleeping bags, among other items.

  7. Columbia Sportswear: Known for its innovative developments in the outdoor apparel industry. They offer a wide range of clothing, footwear, and accessories.

  8. Salomon: A French company that specializes in outdoor sports equipment. They offer a wide range of products for various outdoor activities.

  9. Helly Hansen: A Norwegian producer of textiles and gear for sports and work on the ocean and in the mountains.

  10. Fjallraven: A Swedish company specializing in outdoor equipment—mostly clothing and rucksacks. Fjällräven’s products are currently sold in over 20 countries.

These brands offer well-made, durable, and sustainable outdoor clothing and gear similar to Patagonia. They are known for their quality, innovation, and environmental commitments.

FAQ

How To Open A Patagonia Account?

To open an account on Patagonia.com, follow these steps:

  1. Navigate to the Patagonia website.
  2. Look for the Sign In option, usually located at the top right corner of the page.
  3. Click on the Sign In button. This will redirect to the login page.
  4. On the login page, find the option to Create a New Account.
  5. Click on Create a New Account. This will redirect to the account creation page.
  6. On the account creation page, fill in the required details such as email address, password, and other personal information.
  7. After filling in the details, click on the Submit or Create Account button.

Once the account is created, it can be accessed by entering the registered email address and password on the Sign In page. Remember, the password should be kept secure and not shared with anyone. If the password is forgotten, there is a Password Help option on the Sign In page to reset it.

Please note that the exact steps may vary slightly depending on the website's design and updates. Always ensure to review and agree to the website's privacy policy and terms of service before creating an account. If there are any issues or further questions, the Patagonia Customer Service & Help Center can provide assistance.

FAQ

About Patagonia.com Popular Products and Services?

Patagonia is known for its outdoor clothing and gear for activities like climbing, surfing, skiing and snowboarding, fly fishing, and trail running. Some of the popular products include the Down Sweater Insulation, Capilene® Cool Tech Tees, Baggies™ Shorts, Better Sweater® Fleece, and the Nano Puff® Insulation. The Best Sellers include the M's Lightweight Synchilla® Snap-T® Pullover, W's Nano Puff® Jacket, M's Torrentshell 3L Rain Jacket, and M's Better Sweater® Jacket. Patagonia also offers Free Shipping over $99 and donates 1% every day to the Planet®. The Exclusives include the Macro Puff Quilt and Men's Stretch Thermal Pants. The New Arrivals include Nano Puff Jackets made in collaboration with PrimaLoft and use 100-percent recycled polyester insulation. All these products are backed by Patagonia's Ironclad Guarantee.

FAQ

Patagonia.com Return Policy?

Patagonia's return policy allows customers to return anything that was purchased from Patagonia, including new and sale items. Although there is no set time limit, they ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached. Returns received more than one year after the purchase date may be refunded with a Patagonia merchandise credit. Patagonia stores are happy to accept returns or help with an exchange. To begin the online return process, visit their Returns page. You will need your order number and email to begin the online return process. If you have your order number, they recommend using their $6.00 printable return shipping label, which includes tracking and insurance for your package. The $6.00 shipping label cost will be deducted from your refund or merchandise credit.

As for Patagonia's shipping policy, orders are packed and shipped within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. Transit time is measured in business days which are Monday through Friday (excluding holidays). They offer free Ground shipping (up to 10 business days) for all US addresses for orders amounting to $99.00+ (before tax). For orders less than $99.00, they offer Standard Shipping (up to 8 business days) with varying costs depending on the order amount. They also offer 2-Day Delivery and Next-Day Delivery with varying costs depending on the order amount. They also offer international shipping with varying costs depending on the region. The shipping cost varies with each shipping destination and shipping method. Duties, taxes and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient. These fees will be due at the time of delivery and are non-refundable.

FAQ

How long does shipping take on Patagonia.com?

Orders on Patagonia.com are packed and shipped within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. Transit time is measured in business days which are Monday through Friday (excluding holidays). Here are the shipping options:

  • Free Ground Shipping: Up to 10 business days, free for orders of $99.00+ (before tax).
  • Standard Shipping: Up to 8 business days, costs vary based on order amount.
  • 2-Day Delivery: 2 business days, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
  • Next-Day Delivery: 1 business day, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
  • Saturday Delivery: Available upon request, costs vary based on order amount. Not available for PO Box and APO/FPO addresses.
  • International Shipping: Ships in 1-2 business days, costs vary based on region.

Please note that weather, shipping holidays, peak shipping seasons, and incorrect billing/shipping information can delay the arrival of your order. Faster shipping options are available during checkout. For full details and transit times, please refer to the Shipping Information page on Patagonia.com.

FAQ

What is the return policy for Patagonia.com?

Patagonia.com welcomes returns of both new and sale items. Although there is no set time limit for returns, it is requested that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached. Returns received more than one year after the purchase date may be refunded with a Patagonia merchandise credit. Patagonia stores are happy to accept returns or help with an exchange. To begin the online return process, you will need your order number and email. If you have your order number, a $6.00 printable return shipping label, which includes tracking and insurance for your package, is recommended. The $6.00 shipping label cost will be deducted from your refund or merchandise credit. If you don’t have your order number, please use the Return Form and ship your package with a carrier that provides tracking and insurance. Authorized dealers that appear in black on the Store Locator will not be able to process your return unless you purchased the item from them originally. Returns on behalf of authorized dealers are always accepted. You will be issued a Patagonia merchandise credit for the last known sale price. If you can provide a receipt or other proof of purchase, a refund in the form of a merchandise credit will be issued. Most gift returns can be initiated online. Customers are free to return anything bought from Patagonia in 2024, including new and discounted items. Products should always be returned in new condition, with tags attached.

FAQ

Can I pay with PayPal on Patagonia.com?

Yes, PayPal is accepted as a payment method on Patagonia.com. At checkout, customers can use PayPal, along with other payment options such as Visa, Mastercard, American Express, Discover Card, Diners Club, JCB, Venmo, or Apple Pay. Patagonia Gift cards, Merchandise Credit, or Worn Wear credit can also be applied to orders. Please note that this information is subject to change and it's always a good idea to check the latest payment information on the Patagonia website.

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